Describes a seven step decision-making process which enables organizations to examine training situations to determine whether behavior modeling is appropriate. Includes a behavior modeling decision flow chart. (JOW)

Some suggestions for training office clerical employees to help them become more productive are outlined; suggestions are based on observing problem areas that can be improved by training and treating clerical workers as important members of the team. (MF)

Examines the recent past of network certification; concludes that web-based training works best under the guidance of a trainer with personal investment in the learners. (JOW)

Presents results of the 16th annual survey of workplace training and development in the United States (1,559 responses from 15,000 Training magazine subscribers). Includes information on training budgets, curricula, delivery systems, and other aspects of training and development. (JOW)

A standardized training valuation system (TVS) is built around a set of analytic tools and employs a four-step process: situation, intervention, impact, value. The methodology identifies specific, current, and potential values as well as value obtained. It also helps determine why a training program failed. (JOW)

"Generation Next" are the 68 million people born between 1977 and 1994. They are the first generation that has grown up with such technologies as computers, the Internet, compact disks, and microwaves and they have more education than previous generations. They will have an effect on trainers and training methods in the workplace. (JOW)

Explains how low-tech experiential methods thrive in companies interested in fostering the human touch. Examples include NASA's paper airplane simulation, total immersion simulation, and fantasy multisensory environments. (JOW)

The study supported the findings of earlier investigations concerning different teaching strategies and lack of necessity for face-to-face contact between learner and teacher. It would also appear that other management skills as well as technical subject matter could be effectively taught by phone. (Author)

The article describes educational and training possibilities of the videodisc, a device similar to a phonograph record which plays back color television picture and sound through a conventional set and can be combined with a miniature computer to offer programed instruction with active learner involvement. (MS)

The problems of meeting diverse needs, keeping training relevant, maintaining quality, minimizing administrative loads of course leaders, and keeping costs reasonable are discussed in this article dealing with the General Electric (GE) formen/supervisor program (FSP). Evaluation criteria for FSP course leaders and instructional modules are…

The cost advantages of an in-hospital training program for nurses in coronary care were demonstrated by the experience of in-service trainers at North Central Kansas City Memorial Hospital, Missouri. (BP)

Twelve training experts discuss their views on the efficacy of sales training in relation to organizational budget and sales success. (WL)

Reports on the problem of adult functional illiteracy in the workplace and discusses how some companies and business-sponsored organizations are dealing with this problem. Describes Polaroid Corporation's in-house literacy training program in detail. (CH)

Describes a survey of "Training" readers that asked: (1) Does your organization conduct basic technical skills training? and (2) If you do provide technical skills training, what subjects are you covering? Results are reported and discussed. (CT)