An interview with a professional speaker (Larry Wilson) who is also a professional trainer. He expresses his views on the difference between speaking and training and gives the elements in a good speech that can be applied to training. (MF)

People will learn better if they like what they are learning. Computers offer an extensive library of cases, examples, and stories that are easy to access, fun to work through, and tell students what they want to know. One example is the ASK system, a 15-module, self-study, multimedia program that is fun for trainees to use, which should enhance…