Behavior modeling has an inherent appeal to learners. They use the same methodology to learn interpersonal skills that they used to learn technical skills. They are shown what to do and have many opportunities to practice with immediate feedback. (JOW)

The eighth annual report presents the results of a comprehensive survey of training and development in organizations in the United States with more than 100 employees. Along with breakdowns of dollars spent on employer-sponsored training and types of training, this year's report features an analysis of remedial education in the workplace. (JOW)