Discusses the various approaches to creativity taken by various corporations and whether there is a difference between creativity and problem solving. Distinguishes between adaptive creativity--whereby employees find better ways to do their work--and innovative creativity--the ability to produce really big or strange ideas. (JOW)

On-the-job training (OJT) is enjoying a surge of interest because of ISO 9000, the certification standards of the European Community. Negotiating a balance between training staff and frontline supervisors who are often made responsible for OJT is one way to improve it. (JOW)

Discusses the problems that have arisen in the workplace because of the fear of sexual harassment charges. Describes the gender communication training needed to build a climate of understanding and allow teamwork to flourish. (JOW)

The Americans with Disabilities Act of 1990 has made it illegal to discriminate against a disabled job applicant who is capable of doing the job. Adaptive devices allow even severely disabled people to perform jobs. Employers can use technology to help disabled employees be as productive as others. (JOW)