A framework is described to assist institutions in evaluating the extent to which activities described as "quality improvements" or "quality enhancements" are likely to directly improve the student experience. The framework classifies ways of improving the student experience into "coaching improvements",…

Attention shifted in recent years from design and implementation to use and usefulness of quality assurance. Scientific studies focus increasingly on quality assurance's impact on curricula and individual teachers. Which factors influence follow-up activities and what is their relation to improvement of education? One factor that we single out is…

This paper reports a recent national study by the Centre for the Study of Higher Education into contemporary practices in student assessment in Australian higher education and the issues of quality assurance facing the sector in the light of public speculation and concern about academic standards. A major issue emerging from the project is the…