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Peer reviewedMourey, Deborah A.; Manfields, Jerry W. – Special Libraries, 1984
Describes use of quality circles (QC)--small groups of employees who meet regularly and voluntarily to identify, solve, and implement solutions to work-related problems--as a form of participative decision making, highlighting QC concept, establishing a QC, introduction process, management support, benefits, evaluation, and shortcomings. Thirteen…
Descriptors: Employee Attitudes, Employee Responsibility, Employees, Library Administration
