Notes that primary role that case management plays in coordination of services is determined by level of service integration and by level of resources in service delivery system. Describes conditions under which case management serves as mechanism for rationing services, marketing function, brokering function, or development role. Discusses…

Provides overview of case management, its history, and contemporary models. Examines challenges that case management poses for social work profession: covering up issue that health and human services delivery system is nonsystem; maintaining client-centered perspective in cost-obsessed environment; dealing with quality control; coping with…

Surveyed 94 social organizations to describe and analyze recordkeeping. Results show records typically contain: (1) a social history; (2) worker's assessment; (3) goals; (4) service plan; (5) progress notes; and (6) summary. Records function first to facilitate service delivery. (JAC)

Examines four methods of service delivery in social work: case management, social support, self-help, and voluntarism. Considers methods in the context of present attitudes toward social programs. Argues that useful but modest service delivery methods are not substitutes for bold solutions to social problems. (Author/NB)

Presents analysis and typology of community-based care for young Hispanic mother with Acquired Immune Deficiency Syndrome (AIDS). Develops conceptual framework that examines retrospectively needs generated by AIDS over time, appropriateness of services, and assessment of interventions. Presents conclusions regarding definition and implementation…

The literature on the conflict between professional autonomy and bureaucratic controls is extensive. The author examines this literature in detail and concludes that the trend is toward further intrusions on worker autonomy.

Describes a continuum of services to families in their homes to prevent the necessity of child placement. Presents four categories of services--general case management, the comprehensive social worker, the in-house team, and the intraagency team--to aid families who demonstrate psychological difficulty and resource deficits. (Author/JAC)

Argues for the recognition of income maintenance as a specialized form of social service, and calls on the social work profession to assume a major role in its development. Discusses the role and training of the income maintenance worker, and reviews effects of the separation of the two professions. (JAC)

Identifies and discusses barriers in the helping relationship that are erroneously labeled resistance. Proposes a transactional perspective to illuminate social and organizational barriers to the helping process. From this view an essential professional function emerges, responsibility for dealing with obstacles to the counselor client…