This study assesses the impact of a six-session, lecture-discussion, behavior-practice program on basic parenting skills for parents who bring their pre-school children to library story hours at six public libraries using experimental and control groups. Research methodology, discussion of results, and recommendations for librarians are noted.…

Looks at 141 high-performing library media centers, providing statistics on grade levels and regions served, services offered, collection size and local expenditures, expenditures from all sources, librarian/teacher instructional planning by grade and service level, principal communication and service level, program services and communication, and…

Compares five public library early childhood centers with regard to origin and purpose; scope of collections; types of services; differences between these services and those traditionally offered. Factors to consider before starting center, those which contribute to success or failure, and competencies needed by staff are discussed. Sixteen…

Discusses the applicability of for-profit customer service concepts to nonprofit library public service. Highlights include 10 elements of successful library customer service for children and youth; creating appropriate physical environments; understanding the customer; body language; organizational restrictions on staff; customer feedback;…

Presents a regional comparison of school library programs, collections, and services. Highlights include education and training of media specialists; planning; funding sources and priorities; collection size; local expenditures; resources, including access to the Internet, videos, and CD-ROMs; computers and technology; and responsibility for Web…