In work-based learning (WBL), autodidactic, informal, nonformal, and formal approaches to learning are viewed not as dichotomous, distinct, or divergent spheres along a continuum but as intersected and clustered spheres. In WBL, prior learning, professional development, advanced standing, and other forms of learning are therefore formally…

This paper provides a perspective on learning in which training and situated learning complement each other in developing cabin crew competence. Traditionally, airlines have approached cabin crew training from a competency-based, behavioural perspective with limited engagement in the actual work context. This ethnographic study builds on…