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Peer reviewedKnight, Lorrie A. – Reference Services Review, 2002
Discusses the process that University of the Pacific Library developed to assess the impact of classroom and online bibliographic instruction on first-year students' information skills and self-confidence. Describes the planning process, selection of different types of assessment devices, and the results of their implementation. (LRW)
Descriptors: Academic Libraries, College Freshmen, Evaluation Methods, Higher Education
