Discusses first three steps of a general model for use in planning and implementing innovative programs in organizations: identifying problem, forming task force, finding out more about problems. Application and evaluation of model at large academic library to investigate receptivity of faculty to increased teaching activities by librarians is…

Discusses the image and natural dynamics of an individual mode of library instruction in which the reference librarian serves as a role model by showing individual students or classes a searcher in action, working with ideas as well as index terms. Twenty-four sources are given. (EJS)

Results of survey of 44 academic libraries indicate that: foreign students have problems in using library; instruction for foreign students should be offered as separate program; type of instruction and degree of coordination between library and other areas on campus differs markedly. Program idea sources and 18 references are included. (EJS)

Discusses the public for bibliographic instruction in libraries, what they are learning, who is not being served, and what the implications of that failure are. It is suggested that bibliographic instruction should create a public knowledgeable about the information environment, including its principles, structure, systems, and libraries as…

Discussion of secondary school library and information skills focuses on a study at East Carolina University that was conducted to determine what library skills first-year college students had. Highlights include instruction on library usage in high school; actual library usage; and identification of standard reference terms. (Contains three…

Discussion of distance education in higher education focuses on a team-taught research/writing class developed at Linfield College (Oregon) that utilizes a computer conferencing system. Topics include interactions between faculty and students, the role of the teacher, problems, and implications for bibliographic instruction. (LRW)

Discusses bibliographic instruction in special libraries, including individualized orientation; special group presentations on services; building a support network; acclimating clients to available information; marketing and imaging; and proving benefits of library services to the organization. (Author/LRW)

Discusses trends in library reference services, focusing on the needs of the individual user. Highlights include the effects of CD-ROM; the growth of online systems; tiered reference service structures; roving reference librarians; going out to users; user studies; and bibliographic instruction. (LRW)

Discussion of the need for library adult education as a component of public library reference services highlights trends (increase in adult population, technological changes) and their implications (continuing education for librarians), goals of library adult education, importance of instructional objectives, and evaluation. References and a…

Discussion of techniques of response to the reference query from public librarian's point-of-view covers patron's need-motivation; structuring library instruction program (teaching skills related to encyclopedia use, library instruction on special subjects-health); and assisting patron in gathering materials on-site and through use of…

Reviews several approaches to college faculty library orientation process based on needs of faculty involved and availability of library staff. Highlights include the required presence of faculty at the student orientation class; presentations at faculty meetings; and the faculty orientation class (level of instruction, instructional materials).…

Discussion of academic bibliographic instruction highlights an exercise in developing critical reading skills by reading and effectively reviewing ERIC abstracts. Topics include rhetoric and writing-based approaches in bibliographic instruction, sentence structure, text assessment, and automated bibliographic tools and interpreting text on a…

Describes a process-oriented approach to teaching searching skills for computer-based resources that was developed at the New York University library. A syllabus based on DIALOG's Classmate Program is explained, and the use of active learning theory to help restrict results is described. (LRW)

Describes changes in a required library research course at the State University of New York College at Plattsburgh that focused on providing information more directly related to students' fields of study. Differences in the content for various disciplines are discussed, problems are described, and future plans are considered. (LRW)

Discusses library reference services. Topics include the historical development of reference services; instruction in library use, particularly in college and university libraries; guidance; information and referral services and how they differ from traditional question-answering service; and future concerns, including user fees and the planning…