This 16-article issue focuses on history, policy, services, users, organization, evaluation, and automation of the archival reference process. Collections at academic research libraries, a technical university, Board of Education, business archives, a bank, labor and urban archives, a manuscript repository, religious archives, and regional history…

Describes the minority internship program at the Bowling Green State University library from the intern's perspective. Highlights include working at various branch libraries as well as a public library; library staff orientation; committee work to promote multiculturalism; and personal assessment of the program. (LRW)

Describes the Library Reference Assistant Program at the State University of New York College at Oswego that was developed to recruit and instruct students of color and nontraditional students in assisting librarians at the reference desk. Topics discussed include financial support; collaboration; costs; and training and evaluation. (Contains…