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Peer reviewed Peer reviewed
Frick, Elizabeth – Reference Librarian, 1989
Examines the implications for library public services policy of standards-based and survey-based approaches. The significance of these theories in designing courses in public services for students of library science is considered. Appropriate measures of the success of services are also discussed. (18 references) (Author/MES)
Descriptors: Higher Education, Library Education, Library Services, Library Standards
Peer reviewed Peer reviewed
Swan, John; And Others – Reference Librarian, 1992
Three articles discuss the issue of the mediator's role in the library of the electronic age. Topics addressed include computer-assisted instruction; online catalogs; computer networks; professional identity; reference service and bibliographic instruction; CD-ROMs; online systems; personal home microcomputers; Internet and list servers;…
Descriptors: Computer Assisted Instruction, Computer Networks, Electronic Libraries, Librarians
Peer reviewed Peer reviewed
Reference Librarian, 1992
Includes 89 references to materials relating to accountability and evaluation of library reference services. Highlights include research; statistics; planning; user studies; decision making; school libraries; public libraries; academic libraries; and standards. (LRW)
Descriptors: Academic Libraries, Accountability, Decision Making, Elementary Secondary Education