An econometric model of library reference service is suggested for revision and improvement of current services. Discussion focuses on costs and budgets, expanding needs, and community support. (AEF)

Describes a collection development project to assess the African American materials in the Georgia State University library from an interdisciplinary point of view that grew into a continuing strategy of collaboration. Highlights include bibliography checking; individual and group initiatives; local library cooperation; and budgetary support.…

Reports on a use of computer-aided instruction and multimedia technology in an outpatient library to meet the information needs of people who have severe and persistent mental illnesses. Topics include funding, special needs related to schizophrenia, computers in mental health rehabilitation, collection development, and library usage. (Author/LRW)

Libraries need to take a new approach to community relations and marketing to respond to demographic changes and users who need new competencies to compete in the job market. Highlights include improving access; collection development; programs and services; staff development and recruitment; funding; and evaluation of effectiveness of services.…