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Reference Librarian

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Allen, Nancy	1
Hinojosa, Susana	1

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Re-thinking Reference--a True Change?

Peer reviewed

Hinojosa, Susana – Reference Librarian, 1996

Discusses changes in academic libraries, especially reference services, in light of the needs of increasingly diverse ethnic and minority users who have traditionally been underserved and underrepresented. Library collections, budget priorities, recruitment and training of librarians and staff, campus support services, and the use of technology…

Descriptors: Academic Libraries, Budgeting, Change Agents, Ethnic Groups

Promise, Perils, and Planning: An Administrative Commentary on the Use of Technology To Expand Reference Services.

Peer reviewed

Allen, Nancy – Reference Librarian, 1999

Presents an administrative overview on planning needed to implement information technology-based reference and instructional services in academic libraries. Discusses staffing; troubleshooting; fund raising and budget development; consortia and digital resources; and the need for continuing education. (LRW)

Descriptors: Academic Libraries, Budgeting, Consortia, Electronic Libraries