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Introduction: Four Views of Document Delivery Service.
Peer reviewed Peer reviewed
Kinder, Robin – Reference Librarian, 1999
Briefly describes the elements of document delivery and provides an introduction to four articles that discuss the planning and process of implementing document delivery in four university libraries. Major themes discussed include collection-development issues; user needs and expectations; and the reorganization of the libraries to incorporate…
Descriptors: Academic Libraries, Document Delivery, Higher Education, Information Networks