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Peer reviewedKuhlman, James R. – Reference Librarian, 1995
An econometric model of library reference service is suggested for revision and improvement of current services. Discussion focuses on costs and budgets, expanding needs, and community support. (AEF)
Descriptors: Budgets, Community Support, Cost Effectiveness, Econometrics
Peer reviewedKeller, Shelly G. – Reference Librarian, 1996
Libraries need to take a new approach to community relations and marketing to respond to demographic changes and users who need new competencies to compete in the job market. Highlights include improving access; collection development; programs and services; staff development and recruitment; funding; and evaluation of effectiveness of services.…
Descriptors: Access to Information, Change Agents, Change Strategies, Community Relations
