Descriptor
Source
| Reference Librarian | 3 |
Publication Type
| Journal Articles | 3 |
| Reports - Descriptive | 3 |
| Legal/Legislative/Regulatory… | 1 |
| Opinion Papers | 1 |
| Reference Materials -… | 1 |
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Peer reviewedWhitlatch, Jo Bell; Walsh, Anthony – Reference Librarian, 1992
Includes three articles: the first presents rules and regulations from the "Federal Register" that focus on educational effectiveness in postsecondary institutions; the second discusses the appropriateness of various research methodologies for assessment and accountability of reference services; and the third examines data collection…
Descriptors: Accountability, Data Collection, Evaluation Methods, Federal Regulation
Peer reviewedWatstein, Sarah B. – Reference Librarian, 1999
Lists eight journal articles written by Charles Bunge that address the measurement of library reference effectiveness. Topics include determining goals; gathering data to determine effectiveness through user satisfaction; assessing reference output; costs and benefits; interpreting data; and the use of computerized forms to gather data. (LRW)
Descriptors: Bibliographies, Cost Effectiveness, Data Collection, Data Interpretation
Peer reviewedBunge, Charles A. – Reference Librarian, 1999
Discusses the strengths and weaknesses of patrons and reference librarians as sources of data for the evaluation of the effectiveness of answers to reference questions. Describes the Wisconsin-Ohio Reference Evaluation program and considers staffing patterns, time spent, collection size, and bibliographic instruction. Reference Transaction…
Descriptors: Data Collection, Evaluation Methods, Librarians, Library Collections
