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Peer reviewedKuhlman, James R. – Reference Librarian, 1995
An econometric model of library reference service is suggested for revision and improvement of current services. Discussion focuses on costs and budgets, expanding needs, and community support. (AEF)
Descriptors: Budgets, Community Support, Cost Effectiveness, Econometrics
Peer reviewedSchafer, Jay; Thornton, Glenda A. – Reference Librarian, 1999
Describes the restructuring of a traditional Interlibrary Loan Department at the Auraria Library, University of Colorado at Denver, into Information Delivery/Interlibrary Loan (ID/ILL) and its move to Collection Development Services. Discusses cost-effectiveness of ownership versus access; the collection philosophy; and components of the ID/ILL…
Descriptors: Academic Libraries, Access to Information, Cost Effectiveness, Document Delivery
