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Assessment and Accountability in Reference Work. Part IV: Taking Human Beings into Account.
Peer reviewed Peer reviewed
Nuckolls, Karen A.; And Others – Reference Librarian, 1992
Four articles address human factors in libraries, including (1) working with staff and users during library automation; (2) the concepts of diversity and multiculturalism when assessing reference staff and collections; (3) a mentoring program for librarians undergoing tenure review; and (4) patron privacy and the accountability of the reference…
Descriptors: Academic Libraries, Academic Rank (Professional), Accountability, Cultural Pluralism
Assessment and Accountability in Reference Work. Part VI: Connections with the Rest of the Library.
Peer reviewed Peer reviewed
Moody, Marilyn K.; And Others – Reference Librarian, 1992
Presents seven articles that discuss reference librarians and technical services librarians; evaluating online public access catalogs; bibliographic instruction and CD-ROMs; interactive multimedia and electronic media in academic libraries; open versus closed stacks for academic library periodical collections; policies and procedures manuals as…
Descriptors: Academic Libraries, Accountability, Evaluation Methods, Guides