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Library Services for Persons with Disabilities.
Peer reviewed Peer reviewed
Mendle, Jill – Reference Librarian, 1995
Examines literature for guiding libraries to develop services that comply with the Americans with Disabilities Act of 1990. Presents a case of the University of Alabama Libraries' establishment of a technologies lab to serve the needs of the blind, visually impaired, and learning disabled students; examines problems and efforts to increase staff…
Descriptors: Academic Libraries, Blindness, Case Studies, Disabilities
Reference Service: A Field with a View.
Peer reviewed Peer reviewed
McCann, Linda; Wallach, Ruth – Reference Librarian, 1999
Discusses new technologies and the value of one-on-one personalized interaction in the reference environment and reports results of an informal survey of practitioners that investigated their views on the influences of theoretical models and new technologies on reference service. Highlights include collection development; interpersonal relations;…
Descriptors: Interpersonal Communication, Interpersonal Relationship, Librarian Attitudes, Library Collection Development
Assessment and Accountability in Reference Work. Part VI: Connections with the Rest of the Library.
Peer reviewed Peer reviewed
Moody, Marilyn K.; And Others – Reference Librarian, 1992
Presents seven articles that discuss reference librarians and technical services librarians; evaluating online public access catalogs; bibliographic instruction and CD-ROMs; interactive multimedia and electronic media in academic libraries; open versus closed stacks for academic library periodical collections; policies and procedures manuals as…
Descriptors: Academic Libraries, Accountability, Evaluation Methods, Guides