Information specialists at the National Center for Manufacturing Sciences (NCMS) Manufacturing Information Resource Center (MIRC) contribute expertise, information, and skills to their customer teams. This article describes three librarian customer partnerships, shares recommendations from experienced teams for fostering librarian customer…

Explores the future of reference librarianship within the context of the enabling technologies that will chart library development in the 21st century. The article types libraries into categories of "traditional,""automated,""hybrid," and "digital." The typology delineates shifts in human/machine…

Describes the general situation of information services in rural public libraries in the context of the changing nature of rural America. Highlights include the development of rural communities and libraries; public expectations and information needs; barriers to information access; and examples of successful rural reference services. (Contains 31…

Includes citations to five articles written by Charles Bunge related to reference sources and provides an overview of his views on reference materials. Highlights include sources with the most information; images and illustrative material, especially in light of technology; and collection development, including reviewing tools. (LRW)

Reviews two projects incorporating document delivery into ready reference and acquisitions and provides an analysis of four major document-delivery vendors, as part of a research project funded by the University of Montana (Missoula) Faculty Grant Program and the Mansfield Library. Findings support integration of document delivery within a…

Presents a model for collection development in small academic libraries based on experiences at Dickinson College (Pennsylvania). A faculty summer study group is described that was charged with enhancing the library's holdings in the area of Black or African American Studies, considering their curriculum plans. (Contains six references.) (LRW)

Describes the library instruction program at the University of California Santa Barbara, which uses a team-teaching method to cope with reduced staff and increased enrollment, collection, and teaching responsibilities. The benefits include a sense of departmental teamwork, improved student library literacy, and faculty and student goodwill. (EAM)

Considers ethical issues faced by special libraries concerning access to information and the needs of clients, the organization, and society. Topics discussed include collection development policies; physical access; user fees; organizational loyalty versus intellectual freedom; social responsibility; and personal values. (Contains 10 references.)…

Briefly describes the elements of document delivery and provides an introduction to four articles that discuss the planning and process of implementing document delivery in four university libraries. Major themes discussed include collection-development issues; user needs and expectations; and the reorganization of the libraries to incorporate…

Reports on a use of computer-aided instruction and multimedia technology in an outpatient library to meet the information needs of people who have severe and persistent mental illnesses. Topics include funding, special needs related to schizophrenia, computers in mental health rehabilitation, collection development, and library usage. (Author/LRW)

Addresses issues related to implementing and teaching Mead Data Central's (MDC) Lexis and Nexis services in an undergraduate academic library. Topics include telecommunications, access, and equipment; printing; collection development; instructional issues, including staff training; structure of the database; publications and instructional…

Describes the restructuring of a traditional Interlibrary Loan Department at the Auraria Library, University of Colorado at Denver, into Information Delivery/Interlibrary Loan (ID/ILL) and its move to Collection Development Services. Discusses cost-effectiveness of ownership versus access; the collection philosophy; and components of the ID/ILL…

Describes a program developed at the University of California at Santa Barbara library to make students more aware of the diverse population and to support the new ethnic studies curriculum. Topics addressed include library instruction; teamwork and diverse representation; developing library collections; cooperative teaching; and student response.…

Discussion of developing racially diverse collections in academic libraries focuses on an Afrocentric approach. Topics addressed include valuing diversity; Afrocentricity as a framework for diversity; barriers to building Afrocentric collections; and resources for building Afrocentric collections, including black-owned publishers, African American…

Discussion of the development of the discourse of diversity highlights a report from the Librarian's Association of the University of California that addressed cultural diversity in academic libraries. Topics discussed include developing culturally diverse collections; access; reference services; bibliographic instruction; and recruitment,…