Discusses a possible shift to self-service check-out systems for academic library patrons. Provides an annotated bibliography of 51 items that discuss the impact of self-service technology on the quality of service and customer satisfaction in libraries, service sectors, banking, and the vending industry. (LRW)

Describes OhioLINK, a statewide academic library automation project being developed for state colleges, selected private universities, and the state library. Topics addressed include cost savings; centralized funding; vendor selection; bibliographic and circulation information; commercial databases; cooperation between vendors and librarians; and…