Examines issues of knowledge management within academic libraries and how reference librarians can become more effective as information intermediaries. Describes the common knowledge database (CKDB) developed at Rutgers University's New Brunswick campus to more fully integrate libraries on campus and to facilitate the use and management of…

Discusses the Center for Electronic Records of the National Archives and Records Administration. Highlights include reference services and access; the Title List database (general access); descriptions and documentation (intermediate access); and copies of electronic records. (AEF)

Considers the increase in the variety of electronic reference options in academic libraries based on surveys of ARL (Association of Research Libraries) members. Discusses online catalogs; CD-ROM databases; World Wide Web access; and changes in library instruction, including formal instruction, point-of-use instruction, and Internet instruction.…

Describes the role of libraries at Claremont Colleges (California) in implementing a CD-ROM local area network to increase use of electronic databases. Highlights include grant funding; hardware; software; user education for faculty and students; future plans; and impact of the new technology on interlibrary loan, document delivery, and reference…