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Fulton, Tara Lynn – RQ, 1987
Describes the following aspects of an information session held by the reference staff at Northwestern University to explain the nature of their work to their technical services counterparts: (1) motivation for the session; (2) goals; (3) format; (4) reference service issues; (5) reaction; (6) elements of success of the session; and (7) future…
Descriptors: Academic Libraries, Higher Education, Intergroup Education, Librarians