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On Reference Desks
Peer reviewed Peer reviewed
Pierson, Robert – RQ, 1977
A discussion of the reference desk as a piece of furniture, and how its design affects the reference process. (JAB)
Descriptors: Furniture Design, Library Planning, Library Services, Reference Services
Research on Reading Interests
Peer reviewed Peer reviewed
Larson, Thelma – RQ, 1973
In order to serve students it is helpful for the library to know the characteristics and reading habits of students. (4 references) (Author/DH)
Descriptors: Independent Reading, Library Planning, Library Services, Reading Interests
Adult Services as Reflective of the Changing Role of the Public Library.
Peer reviewed Peer reviewed
Heim, Kathleen M. – RQ, 1986
As background for defining public library adult services in the 1980s the perceived role of the public library in the United States since its inception is summarized and changing definitions are analyzed. Data collection and analysis plans for the Adult Services in the Eighties Project are described. (EM)
Descriptors: Adults, History, Library Planning, Library Role
Utility Measures, Not Performance Measures, for Library Reference Service?
Peer reviewed Peer reviewed
Hernon, Peter – RQ, 1987
Identifies aspects of reference services amenable to evaluation, discusses the need for measures of service quality as well as quantity, presents modifications of current measures that meet this need, and stresses the importance of linking performance measures to library planning. (CLB)
Descriptors: Decision Making, Evaluation Utilization, Input Output Analysis, Library Planning
Book Catalog Use Study
Peer reviewed Peer reviewed
Sacco, Concetta N. – RQ, 1973
Technological developments of the past twenty years have resulted in renewed interest in book-form catalogs. Users were surveyed at two libraries to determine that their satisfaction with bibliographical data, entry points, and physical form. (17 references) (Author/DH)
Descriptors: Book Catalogs, Catalogs, College Libraries, Library Planning
The Neighborhood Information Center
Peer reviewed Peer reviewed
Turick, Dorothy Ann, Ed.; And Others – RQ, 1973
The fourteen short articles that make up this section deal with all facets of community information centers. Organization, objectives, citizen involvement and standards are among the subjects covered. A resource guide is included. (76 references) (DH)
Descriptors: Community Organizations, Community Programs, Community Resources, Community Services
Planning, Goals, and Objectives for the Reference Department.
Peer reviewed Peer reviewed
Bunge, Charles A. – RQ, 1984
Discussion of a statement of goals and objectives for reference department staff is based on an informal survey of reference managers in academic and public libraries and professional literature of planning. Strategies for developing statements (role of manager, arriving at goals, setting priorities, developing objectives) are described. Fifteen…
Descriptors: Academic Libraries, Higher Education, Library Administration, Library Personnel
Term-Paper Counseling: Individualized Bibliographic Instruction.
Peer reviewed Peer reviewed
Schobert, Tim – RQ, 1982
Describes bibliographic instruction service instituted at University of Ottawa library known as term-paper counseling--an attempt to match on one-to-one basis a student's immediate research need with service offered during limited time period. Planning, publicity, staffing, and reactions to the project are noted. Application, session, and…
Descriptors: College Libraries, Foreign Countries, Higher Education, Individualized Instruction
Weeding of Academic Library Reference Collections: A Survey of Current Practice.
Peer reviewed Peer reviewed
Engeldinger, Eugene A. – RQ, 1986
Reports results of survey investigating aspects of weeding of materials in reference collections at 377 U.S. colleges and universities: existence of written policy or unwritten weeding practice; extent of weeding; frequency; what happens to discards; effect of shelf space, staff time, and use of materials on weeding decisions. (5 references) (EJS)
Descriptors: Academic Libraries, Higher Education, Library Collection Development, Library Collections