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Hansen, Andrew M. – RQ, 1995
The history of the Reference and Adult Services Division (RASD) of the American Library Association is traced from the creation of the individual adult and reference service divisions through the merger that formed RASD. Focuses on the origin, structure, and activities of the division and on the individuals responsible for the development of RASD.…
Descriptors: Activities, Adults, Library Collections, Library Development

Wilson, Lizabeth A., Ed.; Arp, Lori, Ed. – RQ, 1995
The University of Washington (Seattle) developed an administrative process that integrates user needs assessment. The user-centered library is defined and assessment initiatives including policies, surveys, analysis of resource allocation, and professional development are discussed. (AEF)
Descriptors: Higher Education, Library Administration, Library Development, Library Policy