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Peer reviewed Peer reviewed
Huang, Samuel T. – RQ, 1971
The day-to-day problems encountered with interlibrary loans are described. (MF)
Descriptors: Interlibrary Loans, Library Circulation, Library Cooperation, Library Services
Peer reviewed Peer reviewed
Shollenberger, Richard C. – RQ, 1972
The problems confronting the interlibrary loan (ILL) librarian and the costs of ILL services, based on a survey of twenty libraries, are reported. (NH)
Descriptors: College Libraries, Costs, Interlibrary Loans, Library Circulation
Peer reviewed Peer reviewed
Harter, Stephen P.; Fields, Mary Alice S. – RQ, 1978
Examines two traditional approaches to the measurement of library service--the gathering of circulation and reference statistics--and relates them in a statistical model in an attempt to define real standards against which a library's activity can be compared. Graphs comparing reference and circulation statistics are included. (Author/JD)
Descriptors: Accountability, Evaluation Methods, Graphs, Libraries
Peer reviewed Peer reviewed
Chisman, Janet; Treat, William – RQ, 1984
Describes a computer aid developed to assist in academic library reference service using the DataPhase Circulation System, an automated system that features full cataloging records in database and permits local programing. Access points (subject, type of reference work, course) and database structure and user screens are highlighted. (EJS)
Descriptors: College Libraries, Databases, Display Systems, Higher Education
Peer reviewed Peer reviewed
Clark, Philip M.; Benson, James – RQ, 1985
Proposes and investigates feasibility of using three new variables in addition to simple activity counts in measuring reference services: (1) user questioning regardless of where activity occurs; (2) treating individual user and question as unit of analysis; and (3) examination of questioning in context of other library use. (11 references) (EJS)
Descriptors: Females, Library Circulation, Library Services, Library Surveys
Peer reviewed Peer reviewed
Nitecki, Danuta A. – RQ, 1981
Compares the effectiveness of five online systems in facilitating interlibrary services. The OCLC Interlibrary Loan (ILL) subsystem, the Research Libraries Group (RLG) Message System, the University of Toronto Library Automation System (UTLAS), and two others are evaluated with respect to the request verification, location, request transmission,…
Descriptors: Citations (References), Comparative Analysis, Costs, Interlibrary Loans