The day-to-day problems encountered with interlibrary loans are described. (MF)

The work of an interlibrary loan librarian would be much easier, and user satisfaction would be greater, if requesters supplied complete information. (SJ)

The value of the verification of requests for periodical articles as recommended by the Interlibrary Loan Procedure Manual'' is brought to issue. (1 reference) (Author/NH)

The results of a two-month study on the costs of interlibrary loans at a small university are presented by using comprehensive tables. (3 references) (DH)

The question presented is whether a teletype service answering reference questions, verifying bibliographic citations, and referring certain questions to other agencies and institutions could be effectively provided for public and college library systems in Iowa by students in an advanced reference course in the School of Library Science. (8…

Presents a model interlibrary loan policy for regional, state, local, and other special groups of libraries; the 1980 national interlibrary loan code; and the 1978 procedural guidelines for international lending. (FM)

Presents guidelines from the Reference and Adult Services Division relating to the needs of libraries that use fax and electronic document delivery systems in the interlibrary loan process. Highlights include equipment recommendations; uniform practices regarding equipment operation and administration; guidelines for borrowing and formatting; and…

Describes an evaluation of Iowa's statewide teletype reference service operated primarily by library school students. (PF)

A survey designed to ascertain user expectations and satisfaction with interlibrary loan service was conducted in 1992 of a 20% sample of interlibrary loan users at Middleton Library of Louisiana State University. Findings indicated a high level of user satisfaction. (Author/JKP)

Examines interlibrary loan (ILL) charges for photocopied material at two academic libraries, the University of Arizona and the University of Nevada, Reno. Statistics were reported for separate academic units to determine which were the most active users and which were charged the most, and recommendations are made for dealing with ILL charges.…

The problems confronting the interlibrary loan (ILL) librarian and the costs of ILL services, based on a survey of twenty libraries, are reported. (NH)

The Louisiana Numerical Register is a union catalog of 550,000 titles, arranged by LC card number, in seventeen academic libraries, two medical libraries, the Louisiana State Library, and the New Orleans Public Library. Its costs and use as an interlibrary loan finding tool are evaluated. (LS)

Discusses the problems, benefits, and future of cooperative library reference services in five separate papers: (1) keynote address; (2) interlibrary reference communication; (3) quality control; (4) computerized cooperative reference; and (5) national reference service. (JD)

Compares the effectiveness of five online systems in facilitating interlibrary services. The OCLC Interlibrary Loan (ILL) subsystem, the Research Libraries Group (RLG) Message System, the University of Toronto Library Automation System (UTLAS), and two others are evaluated with respect to the request verification, location, request transmission,…

Focuses on the design and capabilities of the WLN (Washington Library Network) computer system to provide reference and other public service functions. Specific topics addressed include bibliographic formats for microform and online catalogs, bibliographic standards for reference use, the effects of AACR 2, and the growth of the WLN system.…