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Direct linkBlummer, Barbara; Kenton, Jeffrey M. – Public Services Quarterly, 2019
Outreach programs remain essential in fostering the use of library collections and services. A review of one hundred seventy-four papers on academic library outreach from 2008 to January 2019 highlighted the popularity of these programs during this period as well as the identification of five themes. These themes point to the importance of library…
Descriptors: Academic Libraries, Outreach Programs, Library Services, Use Studies
Tumbleson, Beth E.; Burke, John J. – Public Services Quarterly, 2010
Information literacy instruction is provided in five formats: reference, one-shot sessions, credit courses, library Web sites, and embedded librarians. Each method offers distinct merits as well as limitations. Much can be gained by considering the swirl or interplay of all five and how working with one approach informs the others and results in a…
Descriptors: Librarians, Outreach Programs, Library Services, Information Literacy
Chesnut, Mary Todd; Wesley, Threasa L.; Zai, Robert, III – Public Services Quarterly, 2010
The librarians at Northern Kentucky University's W. Frank Steely Library have successfully added a new embedded librarianship program to their established reference and instruction services, without the support of increased staffing. In fact, this program was established and has matured during a period of staff reductions. The decisions made in…
Descriptors: Library Services, Librarians, Outreach Programs, Academic Libraries
Avery, Susan; Hahn, Jim; Zilic, Melissa – Public Services Quarterly, 2008
Given the many changes in our students and their study and research practices, libraries are finding it necessary to seek new ways to reach these students. The Undergraduate Library at the University of Illinois at Urbana-Champaign created a new model to do so. Librarian's Office Hours are a hybrid of reference and instructional services that…
Descriptors: College Students, Research Papers (Students), Study Habits, Educational Change
Cranston, Catherine L.; Level, Allison V. – Public Services Quarterly, 2006
Library instruction about reference materials, databases, and quality web sites never goes out of fashion for students, faculty, or staff. An annual professional development program on the Colorado State University campus offers an opportunity to provide specialized library instruction to targeted faculty and staff members. For two consecutive…
Descriptors: Academic Libraries, Reference Services, Library Instruction, Integrated Activities
Thomsett-Scott, Beth; Reese, Patricia E. – Public Services Quarterly, 2006
The incorporation of technology into library processes has tremendously impacted staff and users alike. The University of North Texas (UNT) Libraries is no exception. Sixteen years of reference statistics are analyzed to examine the relationships between the implementation of CD-ROMs and web-based resources and the number of reference questions.…
Descriptors: Library Services, Reference Services, Interviews, Questioning Techniques
