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Guidelines for Establishing Community Information and Referral Service in Public Libraries.
Peer reviewed Peer reviewed
Public Libraries, 1986
Presents revision of the original "Guidelines for Establishing Information and Referral Service in Public Libraries," adopted by the Public Library Association Board of Directors on January 22, 1980. The revision approved on January 8, 1985, reflects changes in terminology and in the information and referral field during past five years. (EJS)
Descriptors: Community Information Services, Guidelines, Library Administration, Library Planning
John Henry versus the Computer: The Impact of the Internet on Reference Service.
Peer reviewed Peer reviewed
Sager, Don; Dewey, Patrick R.; Dowlin, Kenneth; Hogan, Patricia M. – Public Libraries, 1999
Includes three articles that consider the effects of the Internet on public library reference services. Highlights include the reliability of Internet information sources, its timeliness as a tool for information access and dissemination, the Internet as change agent for libraries; reference publishing, helping the searcher refine requests, and an…
Descriptors: Access to Information, Change Agents, Electronic Libraries, Futures (of Society)