Discusses the importance of cost finding for public libraries and the relationship of cost finding to output measures. A cost finding study conducted on the cost of gift books is described; several worksheets from the study are included. Suggestions are offered for beginning a cost-finding project. (three references) (MES)

Presents data on 1989 salaries of public library directors in cities for 10 population groups (from those serving populations of over 1,000,000 to under 2,500). Taken from the "Municipal Year Book 1990," the data are classified by geographic region, city type, and form of government. (MES)

Discusses the value of statistics in public library administration and recent efforts by the federal government and the Public Library Association (PLA) to gather public library statistics. PLA's Public Library Data Service (PLDS) Statistical Report '88 and planned online availability are described. An inset shows data on salaries for beginning…

Reports data on salaries of public library directors from the Municipal Year Book 1992. Salaries are presented for 10 population groups (i.e., size of population served) and are further classified by geographic region, city type, and form of government. (MES)

Addresses the responsibilities of public library trustees and recommends increasing their effectiveness through involvement in statewide library issues and local lobbying efforts. The discussion also covers length of term and absenteeism, ethics, and awards or citations for exemplary trustees. (Six references) (MES)

Discusses the use of volunteers in public libraries. Topics include types of volunteers; differences between volunteers and paid employees; a volunteer job description; problems with volunteers; managing volunteers; volunteer procedures; and examples of successful volunteer programs. (LRW)

Discusses the advantages of evaluation of library services and provides examples of decisions that might be aided through evaluation. The three attributes of library service of most concern to the evaluator--costs, effectiveness, and benefits--are considered. Describes general principles of cost-effectiveness and cost-benefit studies in the…

Presents salary data for public library directors based on information published by the International City Management Association (ICMA). Ten population groups are represented and are further classified by geographic region, city type, and form of government. A comparison of data shows highest salaries in the West and lowest in the South. (LRW)

A first-time project manager on a $4 million library addition and renovation project by the Homewood (Alabama) Public Library shares her experiences. Sidebars provide tips for new library project managers; description of construction administration documents; effective phrases to use with the contractor; and the top 10 lies told to a library…

Discusses the need for planning in public libraries. An example of successful planning in a small, rural library system is given; the importance of providing staff time for planning is emphasized; recommendations for administrators are offered; and an annotated bibliography of planning materials prepared for the Public Library Development Program…

Discusses areas needing revision in the manual "Output Measures for Public Libraries," i.e., measurement objectives, research skills of output measures users, management versus research contexts, relating inputs to outputs, problems in data collection, user versus library performance, sample sizes, interpretation of output measure…

Provides background on the Americans with Disabilities Act (ADA) and presents guidelines for library compliance, including read the legislation; designate an employee as ADA coordinator; evaluate current policies, services, and facilities; implement changes; provide training for library staff and related groups; and solicit feedback from disabled…

Describes characteristics of core competencies. Examines the competencies a librarian should possess. Discusses types of competence and reviews advantages of developing and improving core competencies. Looks at core competencies in terms of the major service areas of public libraries. Presents several steps for building core competencies.…

Describes one public library's development of a computer-security plan, along with helpful products used. Discussion includes Internet policy, physical protection of hardware, basic protection of the operating system and software on the network, browser dilemmas and maintenance, creating clear intuitive interface, and administering fair use and…

Describes building security procedures developed at the Hampton Public Library (Virginia) to deal with problem patrons. Highlights include need for the library monitor program; staffing patterns; monitor selection criteria; training procedures; library behavior guidelines; library policy statements; theft detection systems; and sample job…