Discusses four competing public images of the public library and its relation to information technology, as identified in recent research: the traditional library, the resisting library, the adapting library, and the co-opted library. Suggests that the public perceives the management of public information as a complex problem requiring a variety…

Describes characteristics of core competencies. Examines the competencies a librarian should possess. Discusses types of competence and reviews advantages of developing and improving core competencies. Looks at core competencies in terms of the major service areas of public libraries. Presents several steps for building core competencies.…

In 1998, the Houston Public Library launched a new library card campaign. Through extensive outreach, community partnerships, and the support of a major corporation, the program nearly doubled the number of children with cards in one fiscal year and increased juvenile circulation by more than 20%. The program led to an increase in library funding,…

Describes the Government Information Service of Florida's Palm Beach County Library System (PBCLS). Highlights include models for service, the need for specialized government services, costs versus benefits, the Question-Response Service and Government Web site, and keys to success. (AEF)

Examines how the libraries of Dade, Broward, and Collier counties have responded with user-centered services to meet the diverse needs of South Florida's Hispanic population. The services are tailored to each system's population, provide services integral to ongoing operations, establish outreach efforts, and bring library services to the people.…

Examines implications of new technology for libraries. Discusses ways libraries interface with new home and business information services and information formats. Highlights include CD-ROMs, the Internet, library networks, technological development, electronic image delivery, costs and funding, and equipment. (AEF)

Examines data from the National Center for Educational Statistics to determine whether networking and resource-sharing activities of public libraries have increased libraries' use of Interlibrary Loan (ILL). Results suggest that libraries have significantly increased their borrowing through ILL in recent years. Two tables provide loan statistics.…

When the Johnson County Library (Shawnee Mission, Kansas) went the extra mile to comply with the Americans with Disabilities Act (ADA), an intensive program of building modification, new equipment acquisition, staff education, and community-awareness promotion was the result. A Disabilities Awareness Month was also launched. (AEF)

Under the Library Services and Construction Act, the InfoPeople project was created allowing 182 California public libraries to receive Internet workstations. This article discusses guidelines for grant application for this project, the relationship between participating libraries and their communities, workstation equipment, access to the…

The participant evaluation of an intensive, research-based institute about emergent literacy and public library service for young children demonstrates current "best practice" strengths and weaknesses. Children's librarians indicate which services, attitudes and skills, organizational structures, and resources are being implemented in…

Discusses the need for public libraries to improve their collections for and services to beginning readers. Suggests that public libraries should reconfigure their children's departments and budgets based on the three stages to reading fluency, of which level two is the learning to read years that includes beginning readers. (LRW)

Describes the results of Flossmoor Public Library's long-range planning initiatives for youth services, which has resulted in improvements in collection development and programing. Evaluation procedures and techniques were recognized as valuable learning tools to increase the effectiveness of services, enhance communication with the board and…

Describes a plan developed by the Phoenix Public Library that involved all librarians working in branches in defining what constitutes excellence in professional performance in the areas of collection development, reference and reader's advisory services, and community interaction. Characteristics related to excellence are identified, and…

Discussion of the need for strategic planning in public libraries highlights a case study of a small resort town library, the Crawford Memorial Library, in Monticello, New York. Deciding on specific library roles and planning their implementation are described, and the importance of environment and competition in strategic planning is explained.…

Describes the Health Information Project, a plan created by the Maryland State Department of Education that allows residents to obtain health information from public libraries. Examples of patron situations involving health questions illustrate the plan's main elements: collection development, staff training, networking with community agencies,…