Reports results of a survey of state library agencies' research on public library operations and services. The appendix provides information on the contact person, the title of the study, and availability of materials for the 29 agencies responding to the survey. A copy of the questionnaire is included. (13 references) (MES)

Discusses the advantages of evaluation of library services and provides examples of decisions that might be aided through evaluation. The three attributes of library service of most concern to the evaluator--costs, effectiveness, and benefits--are considered. Describes general principles of cost-effectiveness and cost-benefit studies in the…

Describes the incongruence between the service priorities of the public library community and the public. The results of a public poll on library roles (e.g., educational support, independent learning, preschool programs, community information, reference, and popular materials) and an analysis of public library data for 1992 are compared and…

Describes results of a 1986 survey of adult public library users in Mississippi. Data are reported on occupation, age groups, sex, level of education, frequency of visits, and services used; and results are compared with the findings of surveys of public library patrons in other states. A copy of the questionnaire is included. (six references)…

Two Wisconsin public library systems conducted a planning process for library services to special needs users during 1985-86. The needs assessment process used and the results obtained are described in detail and the two approaches used are compared. (One library collected more qualitative data and the other more quantitative data.) (EM)

Describes a survey of library development officers in state library agencies that was conducted to investigate the types of governance structures of public libraries. Highlights include consolidation of public library services, public library boards, trends in public library governance, financial support and managerial effectiveness, and…

Twelve community telephone surveys administered to the residents of 34 Connecticut towns measured their knowledge, attitudes, and use related to public library services. Results suggested needed improvements in collection development, the importance of location, and residents' willingness to pay more per year for library services. (SLW)