Discusses the advantages of evaluation of library services and provides examples of decisions that might be aided through evaluation. The three attributes of library service of most concern to the evaluator--costs, effectiveness, and benefits--are considered. Describes general principles of cost-effectiveness and cost-benefit studies in the…

Describes a survey of library development officers in state library agencies that was conducted to investigate the types of governance structures of public libraries. Highlights include consolidation of public library services, public library boards, trends in public library governance, financial support and managerial effectiveness, and…