Explains the criteria by which 50 public libraries were chosen as outstanding, and reports the results of a survey of the directors which focused on major problems in libraries; desired goals in administration and technical and public services; predicted trends; stage of computerization; and sources of information and new ideas. (CLB)

Discusses current issues in measuring library effectiveness, including rapid technological changes and increasing obsolescence in librarians' competencies; increased pressure for accountability; tools to help libraries become what they determine they should be rather than conforming to national standards; and how to determine the validity and…