Architects and designers need to discover ways to work with management-users in determining the design and character of a working office. (Author/MLF)

In attempting to select an open plan furniture system for a client, architects compiled data on available systems, then set up a test area where the systems could be used and evaluated by the personnel. (Author)

The Massachusetts General Hospital/Surgical and Special Services study, an information processing system for redesigning an outmoded existing hospital, structured information into small-scale elements that could be analyzed, reassembled into different solutions, and the solution selected that best accommodates all of the complex requirements. (MF)