The Coronavirus 19 (COVID-19) pandemic had a significant impact on post-secondary education in the United States with much of the focus during the height of the pandemic being on students and their instruction. Little attention has been paid to the experiences of supervisors in higher education, specifically, the lived experiences of supervisors…

The purpose of this quantitative comparative study was to determine if, and to what extent, there were differences to the propensity to trust in information technology individual team members based on their work setting when covarying for years of experience. The theoretical foundations comprised the social presence theory and the quantum of trust…

The COVID-19 pandemic (COVID-19), prompted changes in how businesses, schools, and governments around the world operate. One such change has been the widespread shift to virtual environments as a means through which individuals interact. COVID-19 has challenged the work standards of organizations, people, and teams. In doing so, it has also…

As the world economy and ways of working move in the direction of globalization (Ebrahim et al., 2009), organizations continue to look at ways to move employees into a virtual space (Malhorta et al., 2017). However, overall levels of engagement and job satisfaction tend to be lower in virtual teams (Gurtner et al., 2007), due to a number of…

This phenomenological study examined the lived experiences of eleven current or former remote team leaders from five different job sectors, including Federally Funded Research and Development Centers (FFRDCs), medical, insurance and personal finance, international aid, and academia. Analysis of the data gained through interviews identified five…

The purpose of this action research study was to understand and strengthen the learning culture of one curriculum specialist team working remotely at Newco (pseudonym). The study participants were curriculum specialists who claimed they had little time to learn independently or share knowledge with teammates due to the isolation of remote work and…

The purpose of this qualitative case study was to explore how hybrid team members perceive the influence of trust development, conflict management, leadership, and group dynamics at a midsized information technology-centered organization in a Southwestern city in the United States. The problem statement is: It is not known how hybrid team members…

Virtual teams are composed of members who work together, transcending time and space through communication technologies to meet shared goals. Many organizations currently use virtual teams to connect employees across the globe. Furthermore, the COVID-19 pandemic forced almost all organizations to shift their employees to hybrid and remote…

Workplace changes and the continuing evolution of how we define and practice technical communication require that we consider collaboration in ways we may not have imagined ten, five or even two years ago. The unexpected COVID-19 pandemic pushed our world and collaboration into additional and unanticipated directions. Since one of our…

The use of virtual teams has become a common practice for organizations across all industries nationally and internationally (Carmel & Agarwal, 2001; Hertel, Geister, & Konradt, 2005; Martins, Gilson, & Maynard, 2004; McDonough, Kahn, & Barczak, 2001). Institutions of higher education are also embracing the use of virtual teams…