A system-wide training program in a large, urban public library system is sought relating to library administration's expectations of branch manager roles in the field while developing library leaders. This study employed a qualitative phenomenological methodology to investigate branch manager perspectives on the needs of front-facing managers and…

Literature in the field investigates and debates the importance of the MLIS degree in librarianship. This information is of limited use in Maine where over 30% of public library directors have only a high school diploma. The research questions guiding this Constructivist Grounded Theory study are: How do high school educated library directors in…

One pressing issue in libraries today is the censorship of information. This study applies Kurt Lewin's gatekeeping theory to examine the decision-makers as well as the different pressures and constraints that are at issue in decisions regarding challenges and censorship attempts that occur in public libraries. Through an in-depth case study of…

This research examined the functions and roles of public library systems in New York State and the services they provide for individual libraries and the public. The dissertation further studied the service decision-making processes at three selected New York State cooperative public library systems. Public library systems have played an important…

This study examined the collective success and "Best in the Nation" status of Ohio public libraries as indicated in by various statistical rankings, like the HAPLR and "Library Journal" Star Libraries, as well as anecdotal reports in the trade literature. The study was qualitative in nature and utilized a single-subject case…