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Direct linkMurphy, John B. – ProQuest LLC, 2012
One of the most prevalent themes for managers in nearly all industries is the impact of Information Technology on the organization's value chain. Direct and indirect IT costs comprise a significant portion of operating expenses for most businesses and constitute an estimated 50% of all capital expenditures. Understanding whether and to what…
Descriptors: Business Administration Education, Masters Programs, Information Technology, Operating Expenses
Odion, Segun – ProQuest LLC, 2011
The purpose of this quantitative correlational research study was to examine the relationship between costs of operation and total return on profitability of outsourcing information technology technical support in a two-year period of outsourcing operations. United States of America list of Fortune 1000 companies' chief information officers…
Descriptors: Statistical Analysis, Correlation, Costs, Operating Expenses
