Firms are often embedded in a technology ecosystem comprised of complementary technologies that span multiple product markets. In this dissertation, I examine how complementarity between the firm's technologies influences its strategies to create and appropriate value in the ecosystem. I investigate this overarching question in two contexts:…

There is growing use of business intelligence (BI) for better management decisions in industry. However, empirical studies on BI are still scarce in academic research. This research investigates BI from an organizational agility perspective. Organizational agility is the ability to sense and respond to market opportunities and threats with speed,…

Adult Basic Education (ABE) and the General Equivalency Diploma (GED) programs serve those students who, for whatever reason, have left the educational system without attaining a regular high school diploma. Because of the manner in which they may have left the school system, many have negative emotions and personal agency beliefs hindering their…