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A Behavior-Oriented, Holistic Investigation of Team Learning for Shared Empathic Understandings through the Analysis of Design Conversations
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Eunhye Kim – ProQuest LLC, 2024
Empathic design involves two social practices -- one is collaboration with users to elicit and make a meaning of user experiences, and another is intrateam collaboration to develop a mutually understood, agreed-upon interpretation of user experiences among team members. This study is focused on the latter phenomenon, conceptualizing this social…
Descriptors: Group Instruction, Empathy, Behavior, Holistic Approach