In this thesis, we hypothesize that data visualization users are subject to systematic errors, or cognitive biases, in decision-making under uncertainty. Based on research from psychology, behavioral economics, and cognitive science, we design five experiments to measure the role of anchoring bias, confirmation bias, belief bias, and myopic loss…

In 1999, it was necessary to build an interface for the Shoah Foundation's Visual History Archive (the world's largest digital video archive at the time) that constituted over 120,000 hours of video of over 52,000 video testimonies of Holocaust survivors, rescuers and witnesses. In order to build this educational research interface, an…

I begin by introducing Virtual Design Apprenticeship (VDA), a learning model--built on a solid foundation of education principles and theories--that promotes learning of design skills via overlay design tools. In VDA, when an individual needs to learn a new design skill or paradigm she is provided accessible, concrete examples that have been…

Visions of future computing in residential settings often come with assumptions of seamless, well-functioning, properly configured devices and network connectivity. In the near term, however, processes of setup, maintenance, and troubleshooting are fraught with difficulties; householders regularly report these tasks as confusing, frustrating, and…