This study investigated the relationship between organizational processes that have been identified as promoting resiliency and their impact on service reliability within the scope of critical infrastructure providers. The importance of critical infrastructure to the nation is evident from the body of research and is supported by instances where…

My dissertation research concentrates on the causes, motivations, and results of electricity restructuring, and research on the effectiveness of economic teaching and retention. The first chapter looks at motivations for electricity restructuring in the United States in terms of the Interest Group and Public Interest setting. The second chapter…