Enterprise information systems (EIS) governance provides guidance, structure, and rules for companies within industry who use information technology (IT) support services, and in particular, for outsourced IT support. This study focuses on outsourcing from the client perspective for higher education and uses the qualitative methodology with a…

The Open Educational Resources (OER) movement was started roughly ten years old (Wiley & Gurell, 2009). Since that time thousands of resources have been produced. Though these resources have been used both for classroom development and for the autodidact, the development of OER was not without problems. Incompatibility between Creative Commons…

Performance assessments have become the norm for evaluating language learners' writing abilities in international examinations of English proficiency. Two aspects of these assessments are usually systematically varied: test takers respond to different prompts, and their responses are read by different raters. This raises the possibility of undue…