Researchers have concluded that Web 2.0 technologies offered many educational benefits. However, many secondary teachers in a large northwestern school district were not using Web 2.0 tools in spite of its possibilities for teaching and learning. The purpose of this quantitative correlational research was to explore the relationships between the…

Sensemaking tasks are challenging and typically involve collecting, organizing and understanding information. Sensemaking often involves a handoff where a subsequent recipient picks up work done by a provider. Sensemaking handoffs are very challenging because handoffs introduce discontinuity in sensemaking. This dissertation attempts to explore…

As Web 2.0 tools and technologies increase in popularity in consumer markets, enterprises are seeking ways to take advantage of the rich social knowledge exchanges that these tools offer. The problem this study addresses is that it remains unknown whether employees perceive that these tools offer value to the organization and therefore will be…