Augmented Reality (AR) is a medium that gives people the ability to engage with digital information in ways that deviate from more traditional HCI methods (e.g. WIMP user interfaces (Christensson, 2014)). Previous work has shown that AR has useful implications for collaboration, and with remote work experiences and teleconferencing becoming…

The coronavirus pandemic, COVID-19, has immensely accelerated the implementation of remote work in organizations. The purpose of this Action Research study was to understand the impact of the unplanned transition to remote work and provide managers with support to enable their teams to be successful in a remote environment at an administrative…

The purpose of this action research study was to understand and strengthen the learning culture of one curriculum specialist team working remotely at Newco (pseudonym). The study participants were curriculum specialists who claimed they had little time to learn independently or share knowledge with teammates due to the isolation of remote work and…

Employee turnover, often the result of low levels of job satisfaction, is a serious problem facing organizations in a competitive environment where retaining top talent drives competitive advantages. As millions of workers begin to shift towards virtual work for the first time as a result of the COVID-19 pandemic, preventing employee…

Workplace changes and the continuing evolution of how we define and practice technical communication require that we consider collaboration in ways we may not have imagined ten, five or even two years ago. The unexpected COVID-19 pandemic pushed our world and collaboration into additional and unanticipated directions. Since one of our…