This dissertation examines the interaction patterns that happen in an online learning environment. While many studies look at online learning through the lens of the learner or the learning environment, few studies look at the interaction patterns that happen through the digital traces captured by computational tools. Based on the conceptual…

The importance of collaboration has been recognized for more than 2000 years. While recent improvement in technology creates vast opportunities for collaboration, effective collaboration remains challenging as ad hoc teams work across time, geographical, language, and technical boundaries, and suffer from process inefficiency. My dissertation…