Electronic government has been embraced by many organizations seeking to dramatically improve service delivery, but results to date have often fallen short of expectations. This dissertation is focused on state revenue agencies and their electronic tax filing mechanisms for state individual income taxes. It asks: What factors best explain whether…

This study used path analysis to explore the effects of individual and institutional-level factors on counselor educators' integration of technology in counselor education. The study fills a gap in the literature by providing a research-based path model describing counselor educators' integration of technology in counselor education. Counselor…