Having access to accurate and reliable data is essential in decision-making. A wealth of data is spread across the University of Delaware (UD). These data include, but are not limited to, financial information, budget information, student enrollment, credit hours taught, and numerous metrics about faculty, staff, and sponsored programs. These data…

Although familiar in business, the chief data officer position is a relatively new addition to the higher education landscape. As the role is introduced in colleges and universities, it is important to consider the additional challenges that exist within institutions and the higher education sector. Using a qualitative phenomenological approach,…

This dissertation intends to inform self-assessment and data collection practices within Rutgers University and act upon the encouragement of university leadership to advance the potential of the public service mission. These goals are accomplished by exploring relevant questions to inform the practices of institutional research (IR) and…

Institutional researchers (IRs) at higher education institutions fulfill a crucial role in identifying, processing, and disseminating data to administrators. Identifying effective ways for leaders to make sense of data is essential to advancing the most critical institutional issues, including achieving equitable student outcomes. However, leaders…

This research examined the perceived data literacy skills of middle and senior-level administrators in a community college system in relation to leadership competencies. This study sought to determine if the independent variable, administrator type (manager, executive, or chief operating officer), relates to the perceived data literacy skills…

The problem that was addressed in this qualitative case study was that student retention and graduation rates at community colleges have been affected by the lack of support provided to students during their academic careers. The purpose of this qualitative case study was to gain an understanding of how administrators perceived they were acting in…

The purpose of this research study was to examine the role of the senior student affairs officer (SSAO) in promoting assessment practice within the Division of Student Life at Randal University. A qualitative, single-case study research design was employed to conduct this study. The case for this investigation was the Vice President for Student…

Multi-agency partnerships can be a key element in sustaining growth and outreach in higher education, and the literature clearly indicates the increasing number and diversity of collaborative structures occurring on today's college campuses. However, partnership construction is a complex endeavor and attempts often fail for many reasons, including…

Academic and library administrators are increasingly required to demonstrate efficiency in programs, services, and operations as well as effectiveness. An important component of efficiency measurement is identification of a relevant peer group against which to compare the administrative unit to determine relative efficiency. The two-fold purpose…

Departure among student affairs administrators in higher education has been an issue for decades (Evans, 1988; Lorden, 1998; Tull, 2006). Rates of departure from student affairs within the first five years of experience are estimated at 50% to 60% (Holmes, Verrier, & Chisholm, 1983; Lorden, 1998; Tull, 2006). However, there is very little…

The focus of this research is the conflicted nature of the lived experience of public community college academic department chairs. In many colleges, department chairs are faculty chosen by colleagues and/or administration. Once selected, chairs assume supervisory responsibilities. The duality of this colleague-supervisor role has the potential…

While the number of women entering the student affairs profession has increased, gender equity at the senior level of leadership remains elusive in the student affairs profession. In comparison to their presence in graduate preparation programs and lower levels of administration women continue to lag behind men in their rate of advancement to the…

In the 2000s, changes in the external environment, including changing student demographics, increased competition, and declining government support, are affecting public higher education administrators. The growth in online enrollment is increasing at a rate higher than the total higher education enrollment, and the majority of university…

This research deals with factors that explain fundraising success and what types of institutional arrangements or practices exist at four year US public universities which make them successful or unsuccessful. Investment in higher education from state government continues to decline; alumni giving participation rates are falling, and many…

The strength of leaders' identification with education accountability language framed by Conceptual Metaphor (Lakoff & Johnson, 2002) was evaluated across California PreK-12 and Higher Education groups. Survey and short-answer data from 549 California college deans, college presidents, PreK-12 superintendents, and PreK-12 school principals…